Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days. We courier with Fastways almost all of our packages. We always ship with a signature required. So if you would like something different than this please contact us by Email on, Mail: Alpha New Zealand, PO Box 12675, Penrose, Auckland 1642.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

We make every effort for your resources to be well-protected.